Last updated: June 30, 2026.
Koine provides live translation, captions, listener history, notes, Bible verse display where enabled, and AI review features for events. This policy explains what we collect, why we collect it, and how you can control it.
Information we collect
Account information. If you create or sign in to an account, we collect identifiers such as your email address, display name, authentication provider, and subscription or entitlement state.
Event and session information. We store event codes, selected languages, session settings, attendance claims, timestamps, and service or event titles so listeners can join and later find sessions they attended.
Audio, transcripts, captions, and verses. Live audio is processed to create transcripts, translations, captions, and optional Bible verse suggestions. Recordings and replay files are stored only when the organizer enables recording or replay features.
Listener-created content. Highlights, notes, chat prompts, saved verses, generated summaries, question cards, and podcast scripts/audio may be stored for the signed-in listener who created them.
Device and usage data. We may collect device identifiers generated by the app, app version, language choices, diagnostics, and usage logs needed to secure, troubleshoot, and operate the service.
How we use information
We use data to run live translation, route captions and audio to listeners, sync listener history and notes, provide AI answers and review artifacts, manage subscriptions, prevent abuse, provide support, improve reliability, and comply with legal obligations.
AI and third-party processors
Depending on the feature, data may be processed by service providers such as Supabase for authentication, database, and storage; Stripe and Apple for billing; OpenAI, Anthropic, Google, Gemini, or ElevenLabs for transcription, translation, AI answers, or speech generation; and hosting providers such as Vercel or Railway. We send only the information needed for the selected feature.
Recordings and retention
Audio recordings are not created by default. Organizers choose whether transcripts, recordings, and replay access are saved for an event. Listener notes, highlights, chats, and review artifacts remain in a listener account until deleted by the listener or removed under retention rules.
Cookies and local storage
Sharing
We do not sell personal information. We share data with service providers only to operate Koine, process payments, provide support, comply with law, or protect the service and its users.
Your choices
You can sign out, clear local saved services, delete individual highlights or chats where available, and request deletion of your account. In the iOS app, go to Settings, Account settings, then Delete account. Organizers can delete their account from account settings in the host console.
Security
We use access controls, private storage, short-lived recording links, and server-side provider keys. No online service can guarantee perfect security, but we work to keep data protected and limit access to what is needed.
Children and schools
Koine may be used by schools or family events. Organizers are responsible for configuring recording, replay, and transcript settings that match their local obligations and consents.
International processing
Koine and its providers may process data in different countries. For EU or regional hosting commitments, use the controls and contractual terms agreed with your organization.
Contact
Questions or privacy requests can be sent to hello@eventtranslation.com or through contact.